Trust & Safety

Donate with confidence.

We take the security of your donations seriously. Every campaign on Crowdifund is subject to our policies, and every donation is backed by our Giving Guarantee.

How we protect donors

The Giving Guarantee

Every donation made on Crowdifund is backed by our Giving Guarantee. If a campaign is found to be fraudulent and a donor was misled, we will work to refund their contribution. This applies to all campaigns on the platform.

Secure payments

All payment processing on Crowdifund is handled by Stripe, one of the world's most trusted payment processors. We are PCI-DSS compliant. Crowdifund never stores your full card number or sensitive payment data.

Community reporting

Every campaign page has a 'Report fundraiser' option. Our trust and safety team reviews all reports within 48 hours. Campaigns found to violate our policies are removed and affected donors are notified.

Organizer accountability

All fundraiser organizers must create a verified account with a valid email address. Organizers agree to our terms of service, which include obligations around honest representation and use of funds.

Tips for smart giving

  • Look for campaigns with a photo that matches the story.

  • Check if the organizer has posted updates — active communication is a good sign.

  • Prefer campaigns run by people you know, or that have been shared by mutual connections.

  • Read the story carefully. Vague or inconsistent details can be a warning sign.

  • If something doesn't feel right, use the Report button — our team reviews all flags.

See something suspicious?

Use the Report button on any campaign page, or contact our trust and safety team directly.

Contact trust & safety